Terms of Service

Medical Services

Service Provision

Pin-Nip Medical Center provides healthcare services through licensed medical professionals. Our services include but are not limited to:

• Primary care and preventive medicine
• Diagnostic testing and laboratory services
• Chronic disease management
• Specialist consultations and referrals
• Emergency and urgent care services

Patient Responsibilities

• Provide accurate and complete medical history
• Follow prescribed treatment plans and medication instructions
• Attend scheduled appointments or provide adequate notice for cancellations
• Pay for services according to agreed terms
• Treat staff and other patients with respect and courtesy
• Comply with facility policies and procedures

Appointments and Scheduling

Payment and Insurance

Payment Terms

Payment is due at the time of service unless other arrangements have been made. We accept:

• Cash, check, and major credit cards
• Most major insurance plans
• Health Savings Account (HSA) and Flexible Spending Account (FSA) cards
• Payment plans for qualifying patients

Insurance Coverage

While we verify insurance benefits, coverage determination is ultimately between you and your insurance provider. Patients are responsible for:

• Understanding their insurance benefits and limitations
• Obtaining required pre-authorizations
• Paying deductibles, co-payments, and non-covered services
• Providing current insurance information

Website Usage

Acceptable Use

Our website and patient portal are provided for legitimate healthcare purposes. Users agree to:

• Use the website only for lawful purposes
• Maintain the confidentiality of login credentials
• Not share account access with unauthorized individuals
• Report suspected security breaches immediately
• Not attempt to access unauthorized areas or information

Prohibited Activities

• Attempting to hack, disrupt, or damage our systems
• Uploading malicious software or content
• Using automated systems to access our services
• Violating any applicable laws or regulations
• Impersonating another person or entity

Limitations and Disclaimers

Liability Limitations

To the fullest extent permitted by law, Pin-Nip Medical Center limits its liability for:

• Indirect, incidental, or consequential damages
• Website downtime or technical issues
• Third-party actions or services
• Force majeure events beyond our control

Termination of Services

We reserve the right to terminate services in the following circumstances:

• Non-payment of fees or repeated billing issues
• Violation of these terms or facility policies
• Abusive or threatening behavior toward staff or patients
• Non-compliance with treatment recommendations
• Fraudulent use of insurance or services

In case of termination, we will provide appropriate notice and assist with transfer of care when medically necessary.

Governing Law

These Terms of Service are governed by the laws of the state in which our services are provided. Any disputes will be resolved through binding arbitration or in the appropriate state or federal courts.

Questions About These Terms